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Renew Malaysian Passport in Singapore
IVC Services has successfully completed more than 10,000 Malaysian Passport Renewals in Singapore.
IVC Services supports the provision of Malaysia Passport Renewal Services, following the requirements of Malaysia’s High Commission for Renew Malaysian Passport in Singapore.
Malaysian citizens can renew their passports online with the necessary upload of pictures and payment. After the service is done, the applicant must visit the Malaysian High Commission to get a renewed Malaysian passport.
We at IVC Services can assist you in renewing your Malaysian passport online.
REQUIRED DOCUMENTS FOR MALAYSIA PASSPORT Renewal
- Malaysian Passport with a duration of validity of fewer than 12 months
- Malaysian IC Original Copies
- One Photograph of the Applicant with a Light background. If not we will do it for you
- Singapore National Identification Card or Singapore Work Permit / Work Pass
- Original Birth Certificate if the applicant is under the age of 18 years.
RENEWAL FEES AND CHARGES FOR MALAYSIA PASSPORTS
- Applicant between the ages of 13 and 59 – RM 200 (Renewal Charges)
- RM 100 for applicants above the age of 60 (Renewal Charges)
- IVC Services charges a fee for assistance with passport renewal applications.
TYPES OF ERRORS THAT OCCUR DURING ONLINE PASSPORT RENEWAL IN MALAYSIA
When an applicant attempts to renew a passport online and encounters one of the following errors, the application cannot be done online.
These can only be resolved or replied to by the Malaysian High Commission in Singapore.
- MAKLUMAT YANG DIMASUKKAN DALAM SISTEM TIDAK TEPAT/BERCANGGAH. PERMOHONAN TIDAK DAPAT DITERUSKAN, UNTUK PENGESAHAN RUJUK PEJABAT IMIGRESEN LEBIH LANJUT. – DAPAT PERMOHONAN DITERUSKAN, SILA RUJUK PEJABAT IMIGRESEN
- MASALAH TEKNIKAL TERDAPAT. SILA RUJUK PEJABAT IMIGRESEN OR A TECHNICAL ERROR HAS OCCURRED. PLEASE REFER TO THE IMMIGRATION SECTION
REQUIREMENTS FOR MALAYSIA PASSPORT RENEWAL WITH PHOTO
IVC Services can assist with any photo-related issues that applicants may encounter when applying online for a Malaysian passport renewal. Several points worth noting include the following:
- The photo’s background should be white.
- The applicant should wear a dark-colored gown with covered shoulders and breasts.
- The applicant may submit all required documents and photographs to IVC Services to facilitate their application for Malaysian Passport Renewal.
Frequently Asked Questions on Malaysian Passport Renewal
Can we renew our Malaysian passports online in Singapore if they are lost or damaged?
If an applicant’s Malaysian passport is lost or damaged in Singapore, they cannot renew it online. The Malaysian High Commission in Singapore for additional information on how to continue their Malaysian passport in Singapore.
The applicant may send an email to singapore@imi.gov.my.
I uploaded the incorrect photo when I applied to renew my Malaysian passport in Singapore. Can I resubmit an application for Malaysian Passport Renewal with a new photograph?
Once an application has been filed on the Malaysian passport renewal website, it cannot be amended or resubmitted. Once an application is filed online, no modifications are permitted.
In this case, the applicant should submit an email to singapore@imi.gov.my.
How soon am I able to renew my Malaysian passport in Singapore?
Applicants can renew their Malaysian passports online in Singapore if their passport’s validity and expiration dates are still 12 months or less. The Malaysian High Commission in Singapore does not offer an online renewal gateway for passports with a validity of more than one year.
If an applicant wishes to renew a Malaysian passport online with a validity of more than one year, they may write to singapore@imi.gov.my.
Applicants can also apply online here
Is it possible to pay the passport renewal fee for Malaysia in Singapore using a credit card or a Singapore bank account?
The website for renewing a Malaysian passport online accepts only one method of payment: Internet Banking with a Malaysian bank account. Payment is made in FPX mode. Singapore credit cards or Malaysian bank accounts / Singapore bank accounts cannot be used to make payments.
How long is the newly renewed Malaysian passport valid in Singapore?
Malaysian passports are generally valid for five years (Five Years) from the Malaysian High Commission in Singapore.
In Singapore, I attempted to renew my Malaysian passport online. I am seeing the following error message: “MAKLUMAT YANG DIMASUKKAN TIDAK TEPAT/BERCANGGAH DALAM SISTEM.” PERMOHONAN TIDAK DAPAT DITERUSKAN, UNTUK PENGESAHAN RUJUK PEJABAT IMIGRESEN”. Is it still possible for me to renew my Malaysian passport online in Singapore?
The error stated above is an Immigration Error that cannot be corrected online. For some reason, the online submission of applications to renew Malaysian passports is blocked. This can be facilitated exclusively through the Malaysian High Commission in Singapore or the Malaysian Immigration Department.
Applications can be submitted by email to
singapore@imi.gov.my.
OR
An information form is available at the Guard Post @High Commission of Malaysia Building, 301 Jervois Road, Singapore 2490777.
The applicant must complete the following information in the form:
- The applicant’s name
- Malaysian Identification Card Number OR Certificate of Birth – Malaysia / Borang W, H, or I (For children below 12 years old)
- The applicant’s or parents’ email address
- Singapore contact information
Can I renew my Malaysian passport in Singapore if I have lost my Malaysian identification card?
The Malaysian High Commission in Singapore validates all original documents on the appointment date, including the original Malaysian passport, the original Malaysian identification card, and the original Singapore NRIC or work permit.
If the applicant has misplaced their Malaysian identification card, they must contact the Malaysian High Commission in Singapore. Once the High Commission approves, the applicant can submit an online application for renewal and a copy of the police FIR if the IC is lost.
The Malaysian High Commission in Singapore can be contacted by email at singapore@imi.gov.my.
If I renew my Malaysian passport in Singapore, may I collect it in Malaysia?
If an applicant applies for Malaysian passport renewal online in Singapore, the new Malaysian passport must be collected from the Malaysian High Commission in Singapore, Address
301, Jervois Road – Singapore 2490777
In the event of an emergency, if an application for Malaysian passport renewal is submitted in Singapore and the applicant requires collection in Malaysia, the applicant must contact the Malaysian Immigration Service from the location where they need supply.
What are the contact details for Malaysia’s High Commission in Singapore?
The following contains information on the Malaysian High Commission in Singapore with regards to Malaysian passport renewals.
Organization chart of Malaysia Embassy Singapore renew Passport
Singapore 249077 – 301 Jervois Road
Email Address: singapore@imi.gov.my
+65-6887-6256 / 6887-6258 / 6887-6295 / 6887-6284 / 6887-62243
MRT stations nearby: Tiong Bahru MRT or Redhill MRT
Valley Point Building is the closest bus stop.
Is it possible to renew a Malaysian passport in Singapore if it is valid for more than a year?
Malaysia’s High Commission in Singapore does not permit online renewal of Malaysian passports valid for more than one year.
As a result, applicants can either wait for the renewal period or contact the Malaysian High Commission in Singapore directly using the contact information provided above.
Can minors renew their Malaysian passports online in Singapore?
Malaysian passport renewals for minor children living in Singapore under 18 cannot be submitted online. Malaysian passport renewals for minor children can be completed immediately at Malaysia’s High Commission in Singapore.
Applicants may submit their applications by email to singapore@imi.gov.my.
OR
An information form is available at the Guard Post @High Commission of Malaysia Building, 301 Jervois Road, Singapore 2490777.
The applicant must complete the following information in the form:
- The applicant’s name
- Malaysian Identification Card Number OR Certificate of Birth – Malaysia / Borang W, H, or I (For children below 12 years old)
- The applicant’s or parents’ email address
- Singapore contact information
What documents do I need in Singapore to renew my Malaysian passport?
Applicants are required to
- An authentic Malaysian passport,
- The original Malaysian IC,
- A genuine Singapore NRIC or work permit
- Photograph with a white background in soft copy (digital copy)
If they intend to apply in Singapore for a Malaysian passport renewal.
What are the requirements for a photograph taken in Singapore to apply for a Malaysian passport renewal?
When taking photographs for Malaysian passport renewal online in Singapore, applicants need to adhere to a formal dress code.
The following are a few items that must be considered before taking a photograph.
- A dark shirt (ideally black or dark blue) with a closed or collared neck.
- Hair should be carefully combed to reveal the brows, forehead, and ears.
- The applicant should not be wearing specs or glasses.
- The applicant’s mouth should be closed, and his or her teeth should be concealed.
- Lighting should be consistent, and selfies are not permitted.
Is it necessary for applicants to be physically present in Singapore to acquire their renewed Malaysian passports?
The applicant’s physical presence in Singapore is required to collect the renewed Malaysian passport.
On the day of the appointment, the Malaysian High Commission checks all original documents and registers the applicant’s biometric data. As a result, applicants must visit Singapore in person to acquire their renewed Malaysian passports.
Can I renew my Malaysian passport in Singapore using the IPA Letter (In-principle permission letter) from my new company?
The applicant may renew their Malaysian passport online in Singapore if they possess a valid In-Principle Approval or an extended or temporary work visa granted by the Singapore Ministry of Manpower.
Can I renew my Malaysian passport while on a social visit pass in Singapore?
The Malaysian High Commission in Singapore authorizes only Singapore residents with a valid permanent resident status or a valid work permit to renew their Malaysian passport in Singapore.
If the applicant is a non-resident of Singapore and desires to renew their Malaysian passport in Singapore, they must contact the Malaysian High Commission in Singapore.
The applicant may contact Singapore@imi.gov.my through email.
How can I know if the Ringgit payment I made to renew my Malaysian passport online in Singapore successfully?
After an applicant successfully submits the Malaysia passport application online in Singapore, payment must be made via Malaysia Internet Banking.
After payment is made, the applicant receives an automatic email from their relevant Malaysian bank informing them that the fee has been successfully deducted from their bank account.
Additionally, an applicant will get the official receipt or RESIT RASMI from the official website only when payment has been successfully processed.
My Malaysian passport renewal application has been submitted online in Singapore. Can I cancel my application and submit a fresh one online?
If a Malaysian passport renewal application has been submitted online in Singapore, it cannot be canceled. Additionally, the same applicant cannot submit a new application.
No provision for getting a refund of the fee paid either
In this case, the applicant should submit an email to singapore@imi.gov.my.
After filing an online application, how can I collect my renewed Malaysian passport in Singapore?
Once an application has been filed electronically, the Malaysian High Commission in Singapore will check and process the Malaysian passport renewal application. Generally, they email the applicant directly with a collection date that includes the time and date of the appointment.
On the appointment date applicant shall visit the Malaysian High Commission in Singapore with all original documents for verification and get the passport.
In Singapore, I attempted to renew my Malaysian passport online. I receive the following error message: “PERMOHONAN TIDAK DAPAT DITERUSKAN, SILA RUJUK PEJABAT IMIGRESEN”. Is it still possible for me to renew my Malaysian passport online in Singapore?
The Immigration Errors stated above cannot be applied online. For some reason, internet application submission for the Malaysian passport is banned. This can be facilitated exclusively through the Malaysian High Commission in Singapore or the Malaysian Immigration Department.
Applicants may submit their applications by email to singapore@imi.gov.my.
OR
An information form is available at the Guard Post @High Commission of Malaysia Building, 301 Jervois Road, Singapore 2490777.
The applicant must complete the following information in the form:
- The applicant’s name
- Malaysian Identification Card Number OR Certificate of Birth – Malaysia / Borang W, H, or I (For children below 12 years old)
- The applicant’s or parents’ email address
- Singapore contact information
How much time does it take to renew a Malaysian passport online in Singapore?
Malaysia’s High Commission in Singapore currently responds to emails received within a minimum of six weeks.
Please keep in mind that due to the high volume of renewal applications in Singapore, the time for passport processing may fluctuate from time to time.
As a result, applicants can renew their Malaysian passports online in Singapore as soon as they reach their one-year renewal date.
Whom should I contact if I am having issues with my online passport?
If applicants encounter difficulties online, they may call the Malaysian Immigration Department in PUTRAJAYA at +60 388801452.
Applicants may also send an email to passport online support@imi.gov.my.
What should I do if I miss my appointment with the Malaysian High Commission in Singapore to obtain my renewed Malaysian passport?
Applicants should know that appointment dates are communicated to them by the Malaysian High Commission in Singapore. The email will be sent from singapore@imi.gov.my.
It is recommended that applicants monitor their emails in both the primary and rubbish or spam folders.
Suppose the applicant still misses the appointment date offered by the Malaysian High Commission in Singapore. In that case, the applicant may receive their renewed Malaysian passport from Monday to Friday the following week, provided the time slot matches the one specified in your email.
The collection will take place at the Malaysian High Commission, 301 Jervois Road, Singapore 249077.
How much does it cost to renew a Malaysian passport online in Singapore?
The applicant’s age determines the fee for renewing a Malaysian passport in Singapore online. The price for renewing a Malaysian passport is RM 200 for applicants aged 13 to 59. The charge for renewing a Malaysian passport is RM 100 for applicants aged 60 and over.
What is the DropBox Appointment launched by Malaysia’s High Commission in Singapore for Malaysian passport services?
Applicants may utilize the DropBox Appointment service in the following two circumstances.
– If an applicant has not received an appointment date from the Malaysian High Commission after four to five weeks of processing time and cannot secure the appointment date via e-Appointment.
– If you cannot renew your passport online or schedule an e-Appointment, please fill out a form available at Guard Post.
The following information is required to complete the form:
The applicant’s name
ii) Malaysian Identification Card (IC) OR Malaysian Birth Certificate / Borang W, H, or I
iii) The applicant’s or parent’s email address
iv) Singapore contact information
The procedure for reserving a DropBox Appointment is as follows for people who have successfully submitted an online application for Malaysia passport renewal in Singapore.
The Malaysian High Commission in Singapore has established a 24-hour Drop Box in front of the Guard Post @HCM Building, located at 301 Jervois Road, Singapore 2490777.
Applicants must submit a copy of their My Online Passport Resit Rasmi (Official Receipt), including their email address and Singapore contact number.
Appointment dates will be sent to you through telephone or email following the submission of your Resit Rasmi or applicant information in our DropBox Appointment.
Please note that applicants may utilize this service up to four to five weeks after submitting their application.
IN WHICH CIRCUMSTANCES AM I NOT PERMITTED TO RENEW MY MALAYSIA PASSPORT ONLINE?
The applicant is not eligible to renew their passport online in the following circumstances:
If an applicant encounters an immigration error as described in the section TYPES OF ERRORS THAT OCCUR IN ONLINE SUBMISSION,
If the passport’s validity period exceeds 12 months, the renewal application cannot be submitted online.
Applicants whose passports have been lost or damaged are unable to renew them online.
